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English

简体中文

9.1 BioLine Platform Statement ​

1. Acceptance of Terms ​

Hubei TENTECH Biotechnology Co., Ltd. (TENTECH) provides services to you under the following terms, including but not limited to the BioLine platform (the AI upgrade of the FLOWHUB Platform / 碳觅云析) and its AI-agent services. TENTECH may update this statement at any time without separate notice; once changes are published on the platform, the revised statement effectively replaces the original. When you use special services or AI-agent features, you shall also comply with the guidelines and rules that TENTECH publishes for those services, all of which form part of this agreement.

Before using the services, you should carefully read the platform's agreements. If you do not agree to them or any modification, please stop using all services immediately. Once you use the services, you are deemed to have understood and fully agreed to the agreements, including any modifications made by TENTECH from time to time, and to have become a BioLine user ("user").

2. Description of Services ​

TENTECH currently provides the following services through the BioLine platform:

  • Resource management: you may independently request compute and storage resources, choosing resource types, usage, specifications, and fees, and manage resource transfer and editing, giving you autonomous control over resource use.
  • Project management: you may independently create, view, edit, and execute fully managed projects, realising your analysis needs as jobs, covering files, flows, tools, jobs, and terminals.
  • AI-agent services: through the AI section you may converse with the AI assistant, invoke preset tasks to launch common bioinformatics scenarios, browse and manage files in the server section, and search, summarise, interpret, and trace biomedical literature in the frontier-articles section. Throughout, the AI agent acts only as a "dispatcher": it understands requests, plans steps, and tracks progress; it does not access raw sequencing data and does not execute arbitrary code in the compute environment.

Unless this agreement expressly provides otherwise, any new feature that adds to or enhances the service (including new products and AI capabilities) is governed by this agreement. You understand and agree that the service is provided on an "as is" basis, and TENTECH bears no liability for the timeliness, deletion, mis-delivery, non-storage, or any other issue of any user information, personalised settings, or AI-generated content. TENTECH reserves the right to suspend any part of the service without prior notice for maintenance, upgrades, or other purposes.

3. Compliance with Laws ​

You agree to comply with all provisions of applicable laws and regulations, including the Cybersecurity Law, the Data Security Law, the Personal Information Protection Law, the Regulations on the Administration of Human Genetic Resources, and the Interim Measures for the Administration of Generative AI Services, and you bear full responsibility for any act performed using your password and account (including invoking the AI agent) and its consequences. If your conduct violates any law or regulation and may constitute a crime, you will bear criminal and full legal liability.

If TENTECH has reason to believe that any of your conduct, including your statements, uploaded content, or instructions (prompts) to the AI agent, violates or may violate any law or regulation, TENTECH may terminate the provision of services to you at any time without prior notice.

4. Your Registration Obligations ​

To use the service, you agree to correctly complete the registration email information and set a password as prompted. If you provide any illegal, unethical, or otherwise unsuitable information, or if TENTECH has reason to suspect that your information involves abnormal programs or malicious operations, TENTECH may suspend or terminate your account and refuse your current and future use of all or any part of the service.

5. Account, Password, and Security ​

After completing registration, you may use your username/registration email and password to log in to your BioLine account. Keeping your account information confidential is your responsibility, and you are fully responsible for all activities that use your password and account. You agree that:

  • you will immediately notify TENTECH of any unauthorised use of your account or any other security issue;
  • TENTECH bears no liability for any loss or damage arising from your failure to safeguard your account and password;
  • each user is fully responsible for all actions and events under their account, including all consequences of invoking the AI agent through the account; you bear full responsibility for damage caused to you, TENTECH, or third parties by your failure to safeguard your account and password.

6. Privacy Policy ​

TENTECH attaches great importance to protecting your privacy and data security. Our collection, use, storage, sharing, and protection of personal information and data are described in the BioLine Privacy Statement, BioLine Data Use and Protection, and BioLine Supplementary Regulations for Data Protection in this chapter. TENTECH bears no liability for: personal-information disclosure caused by your sharing your account password with others, or other disclosure not attributable to TENTECH; provision of your personal information as required by law or government policy; disputes arising from third parties using your personal information as permitted by the platform's terms; temporary site closures caused by hacking, viruses, or government control; or any consequence caused by force majeure.

7. User Conduct ​

When using BioLine services, users must follow these rules:

  • comply with the relevant laws and regulations of the People's Republic of China;
  • comply with all network protocols, rules, and procedures relating to network services;
  • not use the BioLine system for any unlawful purpose, including not using the AI agent to generate or disseminate illegal content;
  • not use BioLine services in any way that infringes TENTECH's commercial interests, or adversely affects the normal operation of the internet or mobile networks;
  • not upload, display, or disseminate any false, harassing, defamatory, abusive, threatening, obscene, or otherwise unlawful material through BioLine;
  • not engage in any conduct through the BioLine system that is detrimental to TENTECH.

TENTECH may review and supervise users' use of the services. If a user violates any of the above, TENTECH or its authorised party may require correction or directly take all necessary measures to mitigate the impact of the user's improper conduct.

8. AI-Agent Service Notice ​

To help you correctly understand and reasonably use BioLine's AI-agent capabilities, the following notice, which forms an integral part of this statement, is provided:

  • Role and boundaries: the AI agent acts solely as a "dispatcher" that understands requests, plans analysis steps, and tracks progress. It does not access your raw sequencing data and does not execute arbitrary code in the compute environment, architecturally avoiding model "hallucination" errors and data-leakage risks.
  • Reference only: the AI agent's conversational replies, analysis plans, code, scripts, figures, and literature summaries and interpretations are generated probabilistically by algorithms, may contain errors, omissions, or inaccuracies, are for reference only, and do not constitute any professional, medical, clinical-diagnostic, investment, or legal advice. You should independently judge and verify their accuracy, completeness, and applicability and bear full responsibility for decisions and actions based on them.
  • Third-party large models: BioLine's AI capabilities may be provided by TENTECH's proprietary models or by qualified third-party large-model service providers. When invoking a third-party model, the platform transmits only the natural-language instructions, task-orchestration information, and necessary metadata required to complete the task; your raw sequencing data is not transmitted to any large model or third-party model provider.
  • Labelling and compliance: in accordance with the Interim Measures for the Administration of Generative AI Services and the Provisions on the Administration of Deep Synthesis, AI-generated or synthesised content will be labelled or noted as required. You may not delete, alter, or conceal such labels, nor use the AI agent to generate, copy, publish, or disseminate content prohibited by law.
  • Verification obligation: for code, scripts, or conclusions generated by the AI agent, you should perform necessary review and verification before use, especially where they may affect research conclusions, clinical judgements, or external publication.

9. Notices ​

Under this agreement, TENTECH may deliver all notices to users by web announcement, email, or other ordinary means, and such notices are deemed served on the date of dispatch. Notices to TENTECH should be sent to the contact information officially published by TENTECH. The platform's official email is flowhub_team@flowhub.com.cn.

10. Breach and Compensation ​

If TENTECH violates relevant laws, regulations, or any term of this agreement and causes loss to the user, TENTECH agrees to bear corresponding liability for damages within the scope permitted by law. The user agrees to protect the interests of TENTECH and other users; if the user violates relevant laws, regulations, or any term of this agreement (including misuse of the AI agent) and causes loss to TENTECH or any third party, the user agrees to bear liability for the resulting damages.

11. Miscellaneous ​

This agreement and your relationship with TENTECH are governed by the laws of the mainland of the People's Republic of China. Any dispute shall first be resolved through friendly negotiation; failing that, it shall be submitted to the Wuhan Arbitration Commission for arbitration, whose award is final and binding on both parties. If any provision is wholly or partly invalid or unenforceable for any reason, the remaining provisions remain valid and binding. The headings are for convenience only and have no legal effect. To the extent permitted by law, TENTECH reserves the right of final interpretation of this agreement.